Terms and Conditions for premium rate billing and processing online, credit card payments.
All payments using the online credit card, payment processing facilities on this website to access the adult chat and SMS services offered are subject to the following terms and conditions.
1. When you complete the online payment form and your transaction is accepted, monies will be deducted from your credit card account in the currency specified.
2. All payments, minus processing fees, will be credited to the account of the website service provider, Worldwide Digital Media Ltd.
3. All credit card payments utilise secure, transaction processing technology:
a. Payments will be processed directly by our merchant using Secure Socket Layer (SSL) technology.
b. All credit card details are securely protected with a high level of encryption when transmitted over the Internet.
c. Worldwide Digital Media Ltd does not have access to your credit card details. These are processed securely by our merchant. Worldwide Digital Media Ltd do have access to the last four digits of your card number which are retained for the purpose of verification during any correspondence with the company.
a. Once completed, our merchant will confirm that your payment has been successfully processed.
b. If your application is declined, our merchant will advise you that your payment has failed under these circumstances you should contact your card provider for further details.
c. If your payment fails, you may call our Customer Service Team on 033 33 13 00 18 who can attempt to process your card manually. If this method fails you will need to contact your card issuing bank to seek further assistance.
5. Privacy Statement
Worldwide Digital Media Ltd will never disclose information about our visitors to a third party, unless in receipt of a formal request from a law enforcement or regulatory authority, and will do so in support of their requirement to ensure laws and regulations are upheld and enforced. We may send you free promotional messages from time to time, please follow instruction contained in the message to opt out of marketing at any time.
6. Refund Policy
The services provided are subject to regulations imposed by the Phone-paid Services Authority and are deemed to be compliant with the rules set out in their code of practice. Refund requests will be reviewed by the company on an individual case by case basis. However it is the user’s responsibility to keep their PIN number safe. If you require assistance please email our Customer Service Team at: firstname.lastname@example.org or telephone 033 33 13 00 18.
7. Service Costs
This website allows the user the option of paying for the services offered using either premium rate or credit card billing.
Credits are valid for a period of 90 days. After this period, unused credits will expire.
9. Personal Identification Numbers (PIN)
a. If your payment is successful our website will generate a unique PIN that you will require in order to access our services. Your PIN will appear on the screen of your handset once your transaction has been approved, please make a note of it for future reference. Your screen will also display a local rate number that you will need to call and where you can enter your PIN to access the services.
b. If you lose your PIN you may contact our Customer Service Team at: email@example.com or telephone 033 33 13 00 18. You will be required to confirm your name, billing address and the last four digits of your card number.
c. Your PIN is valid for 90 days it will then expire. Please use your credits within that 90 day period as unused credits cannot be carried over.
11. Worldwide Digital Media Ltd, terms and conditions for online credit card payments are subject to change at any time. Each transaction shall be subject to the specific terms and conditions that were in place at the time of the transaction.
12. The service
a. Worldwide Digital Media Ltd will endeavour to maintain the availability of the services at all times, however the company cannot take any responsibility for any service down times due to equipment failure and or any third-party services required to provide the services advertised. b. We cannot guarantee that you will be put through to the operator of your choice by either using their PIN or by choosing them from the carousel of available operators.
c. The services are provided for entertainment purposes only.
d. All conversations are recorded in compliance with Phone-paid Services Authority regulations. e. Worldwide Digital Media Ltd reserve the right to send the user free promotional marketing messages. Marketing messages can be stopped at any time by following the instructions contained withing the free message.
This Agreement shall be governed by and construed in accordance with the laws of England & Wales, the Courts of which shall alone be the Courts of competent jurisdiction.
15. These web pages are not intended to be viewed by minors.
Company name: Worldwide Digital Media Ltd, PO Box 143 BN18 8DF. Helpline: 033 33 13 00 18 (Monday to Friday, 9am to 5pm, GMT)
Customer Service: firstname.lastname@example.org